02 Apr

Hospitality Sector Could Struggle If Older Workers Aren’t Embraced


With so many jobs to be filled in the hospitality sector, the industry will find it more and more essential to tap into the potential of older workers rather than ignore them.


A recent Department for Work and Pensions (DWP) report showed that 48% of workers in the hospitality industry were under 29-years-old – a figure which is dramatically higher than the 18% under 29 for all other UK industries.

It shouldn’t come as a surprise that workers in hospitality are younger than in other sectors, but if that trend continues then major problems could arise.

It is estimated that the hospitality industry will create 236,000 jobs in 2015 and relying solely on younger workers is not going to fill them. The fact that 365,000 jobs in the industry are left each year highlights just how important it is for hospitality employers to not only retain staff, but to hire a sufficient number to fill the newly-created and vacated posts.

On the subject, Executive Director at workplace charity People1st Martin-Christian Kent said that it won’t be sustainable to keep hiring younger workers.

Kent said: “Attracting and retaining older workers could prove to be a sustainable option, thanks to the changes in the retirement age. Some hospitality businesses are actively doing this as part of their policy to recruit a more balanced, diverse workforce.”

Kent is right to mention changes to the retirement age as an important consideration. With workers staying in the workforce longer and longer in order to build up a suitably sized pension pot, there is no shortage of older workers and even if older workers cannot commit to the 50 hour weeks common in hospitality, they can certainly provide value with part-time shifts.

On this very blog we recently discussed five ways in which employers can embrace their older workers and all signs are suggesting that this is a subject employers in hospitality will have to look into sooner rather than later.

Photo credit goes to NGI197 

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